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Let's not forget the Anti-Monitor Power point Leak.
Where it clearly showed that they (Tuttle) Made the Box with 2 generics so that people would buy 2 or even 3 boxes to get those really useful generics.
I once emailed him directly on a way to solve the glue creep. Never a response. Not even a brush off email back. That just soured me to the end. So now I just don't like the man, and prey to god that Bill Gates trolls the realms and fires his butt.
Seriously? Don't take this the wrong way, but I'm surprised someone with as much love of the game as you, someone with some knowledge of the game's history, and someone who is so devoted they've created their own website celebrating Heroclix, has to ask.
If I didn't know better I'd say you were mining for ideas for an interview or an article for your own website.
LOL. Not this time I'm afraid. Believe me though, I've been trying for months. He works for Sony now, and Sony won't take my calls... yet...
I don't hate the guy. I don't like the guy. Never met him, don't think I'll ever get the chance. Based on nothing more than hearsay and various ravings....no opinion at all.
If I do meet him, though, I do have exactly one question for him: How's Hawkeye, and the rest of the Crabapple Cove community?
- Lies! He outright lied to the community on multiple occasions. "there's no such thing as dial creep", "you'll be able to tell its a super rare just by lookinng at the sculpt!", and "there is no duplicate boosters/bricks/cases" are but a few of many.
- Distain for the community. Face it, the way he came across gave just about everyone the impression that he simply didn't like the player community. We were a means to an end... Which was him getting a paycheck!
- Communication breakdown - no previews, no sneaks, no hype.
- Cha, cha, cha changes. I know many like them but I personally still dislike a lot of the changes he ushered in... Bigger boosters (woo hoo! I get another junk common and I only have to pay $2 more!), loss of the REV system, the glut of special powers, and a broken keyword system. Don't even get me started on 8 plus weeks of sealed and floor events!
Of course there is no lingering animosity that could still be slightly coloring your response!
But I think Karl is right regarding "changes" and what I'd term the "trust" factor. My opinion is it all had to do with his job's purpose at the time - which I suspect had almost everything to do with building up the short-term "bottom-line."
Now in that respect he was a success. In other areas, and other initiatives we can disagree over the wisdom and/or success - Alpha and "Action-clix," new and larger and better looking booster design, new collation, new AP system, collaboration with Marvel/DC over incorporating story arcs into Clix releases, etc...
Some winners, some losers IMO.
I think the biggest thing we CAN agree on is that in our experience he wasn't a "people-person." Which is too bad. I personally don't think TOPPS was looking for a "people person."
I think he was BM when we got some good stuff and some stuff that was so bad I almost quit as a Judge! (for me it was the many AP changes and lack of communication)
But was he "the Devil?"
Nope. Did some good things, made the company some money and moved on. As I noted at the time, if he weren't effective (in very specific, measurable ways) there is no way that SONY would have scooped him up.
But we seem to live in an age of irrational hatred - from Clinton haters to Bush haters and unfortunately we'll probably have Obama haters before long. I don't personally think it's healthy for the hater or the community.
But, hey, that's just MY opinion!
Je Suis Charlie!
"Do all the good you can, by all the means you can, in all the ways you can, to all the people you can, as long as ever you can." John Wesley
Of course there is no lingering animosity that could still be slightly coloring your response!
My personal opinion of the man doesn't really come into play. My first three points have been well documented. My last is my take on the current 'set up' of the game... Which I state is an opinion.
And I had forgotten about cardboard as LE prizes. and that was just one cost cutting measure he put into place. Tuttle was all about how much money HC could generate and never about producing a quality product or experience.
There are 542,000 children in foster care. Talk to your local foster and adoptive agency. You could change a life.
I agree with the majority here ... Tuttle, came across as a real jerk when he addressed the public .... the not bribing the player base to play remark sticks in my memory as one such foot in mouth missive of his.
Personally do i translate that to hating the guy, heck no ... but i sure do have an intense dislike for him.
but you must accept that someone (like me) might be mad at him case he treated the players for idiots.
he told me (and you and everybody else) a lot of things that were NOT true, he didnt care at all for quality and i have SR figs with a paint job that my 3 years old kid could do better, sculpts that made a dog residue a masterpiece in comparison... and he got the price up for all that garbage...
8 / 9 weeks events? man thats a killer, for the community and for the judges.
he did bad for the clixes, maybe good money in the short term, but just read how many guys stopped buyying 2 or 3 cases for only 1 brick and the rest in the secondary market... and lets not stop in the simple "but the production was all sold!" cause we all know how many booster were sold only in events he forced.
I have players that stopped coming to events cause they only paid to get more dupes they could not trade or sell cause EVERYBODY allready have them.
I even have one player that opened a booster in one event and won the first place with it and 1 week later he opened another booster (both in front of me, so there is no "somebody told me" here) exactly the same as the one he opened 1 weel before, he won that event too...
If you need the 2012 Rules Book and PAC in Spanish PM me ^ What he said. Vlad´s Stamp of approval
Seriously? Don't take this the wrong way, but I'm surprised someone with as much love of the game as you, someone with some knowledge of the game's history, and someone who is so devoted they've created their own website celebrating Heroclix, has to ask.
If I didn't know better I'd say you were mining for ideas for an interview or an article for your own website.
Personally, I don't hate the man. It is my understanding that some fans are displeased with him, because he was brought on as the Heroclix Brand Manager some time shortly after Topps acquired Heroclix and started to change the formula for Heroclix "as it was" to make the game (and Wizkids) more profitable in the eyes of his parent company (Topps).
Reason #1: Chase Figures.
It's my understanding that Tuttle was responsible for implementing Chase figures with Supernova, something that soured a lot of people to the "collectible" aspect of Heroclix as a CMG (IIRC he picked this up from his previous years in other collectible markets like Baseball cards).
Chase items as a sales tactic is questionable at best - sales of chase comics/variant covers, etc - nearly doomed the comic book industry in the early nineties (it had likewise hurt the baseball card industry a few years before). Often it increases sales in the short run, but fans quickly learn they can't keep up with the "catch 'em all" mentality in the long term, grow angry with the company and eventually drop the hobby.
Reason #2 Pay to play.
Perhaps the thing most 'clix fans were upset with was that under Tuttle's direction of Heroclix, whether intentionally or otherwise he took Heroclix to a new level of pay to play. We all have to pay to play the game, but this is different.
Under his watch, FLOOR events shook up the tournament scene. Floor is a fine marketing tool to force players into buying new product. Likewise, retirement also pushes players to buy in to newer stock.
FLOOR and Retirement used together, was just an ugly marriage for the game.
Pay to play keep presenting itself as a problem as Le prizes started to change, and the company provided limited supplies of near broken cardboard (Warbound, Protected) that made winning in AP more difficult for the average player (I believe the Crisis KC Superman was a final slap in the face to fans on his way out). The secondary market was happy though, for driving up the prices on the limited amount of uber-competitive elements.
Tuttle was responsible for injecting new life to the game to boost sales. If Plan A was chase figures, Plan B was a total overhaul of the game (which was reaching critical mass at the five year mark - a make or break point for many collectible games).
It was my understanding that it was Tuttle's plan to host the CoG and AoS events during the summer of '07 (a marketing and sales push to get people to buy into Heroclix 2.0). Fans wanting to play at an AP level during that summer were forced into near ridiculous buy-ins (one brick per month or so). Some fans felt burned because they had to then buy another brick to get the BibtB figures (let's not forget how frustrating the CoG events could have been played with the Swap in of Silver Surfer).
Outright lies
There's the whole "smokey feet" cap incident (detailed in my article on the front page) mixed with the blatant lies Tuttle told in an interview with 'Realms member Rock810 in Critical Hit. Specifically, Tuttle promised a new level of detailed sculpt with the Avengers set, specifically the SRs. While the 95 point Ult TA Captain America isn't an SR, the sculpt certainly flies in the face of all that he promised.
IN all, Avengers was pretty much a huge low point for clix. Some players loved the super-bendable plastic figures, but many complained about lack of quality. Add to it, botched dial bottoms that were difficult to turn, and it is amazing to think that Heroclix 2.0 ever made it off the ground.
Tuttle was a businessman first and heroclix came second. It's highly likely that he wasn't even a fan of the game. At it's core, I think that is why people don't like Tuttle..
Edit: Lack of Communications: The man also kept an insanely tight lid on things. Fans went from knowing what a set list was before the boosters hit the shelves, to getting Extremely limited previews for a set. Many people were upset because they wanted to know what it was they were buying via pre-order.
anonym0use hit all the high points I think. I may not agree with all of the issues listed, but they seem to be the hot buttons.
For me it was a seemingly complete and utter disdain for the customer base's opinions. In marketing it's important to know when to listen to the customers and when not to, but he seemed to favor the latter over the former.
-He wanted opening boosters to "feel like Christmas", hence a lack of previews and other useful information that many customers actually used to determine their purchases. Nevermind that many of us really don't like surprises about what we're buying, and that many of us receive discounts from out FLGS for turning our pre-orders in early (so a lack of information COST US MONEY). Lame.
-He wanted to make generics harder to get, to push up sales (not just with the AM Action Pack, but also with the OMACs, Warskrulls, and a few others who were in boosters but outside of Common slots). Lame.
-He put the Chase figures in. Now, I don't have a problem with Chase figures in particular, but I think the way they were implemented was OTT. Having 4 chase figures which are variants of characters we have and with a rarity of 1/case would have done the same thing (driven sales), but made it easier to actually get a chase figure, and it would have provided an incentive for case purchases. 2 chases with a rarity of 1/5 cases (with some areas like my venue getting more like 1/10) is lame, and it's made even more lame when one of the characters is E-2 Superman. Lame.
He made some good decisions too (like CURSR, though the rarity distribution still needs to be tweaked, and more generics need to be in the common slots to add value to later booster purchases), but they couldn't outweigh his negatives, at least not for me.
CarlosMucha: that is like be running in a Olimpic race competition just one step to get the gold and then a Giant children place a mirror in your side and you discover what you are really a hamster over a whell and the gold is just a slice of chess. Avatar Summoning: Original GotG, Melter, Whiplash
But we seem to live in an age of irrational hatred - from Clinton haters to Bush haters and unfortunately we'll probably have Obama haters before long.
And by "before long" I'm sure you really mean "about 3 months ago."
I do have to take exception to this quote from anonymouse:
Quote
Specifically, Tuttle promised a new level of detailed sculpt with the Avengers set, specifically the SRs. While the 95 point Ult TA Captain America isn't an SR, the sculpt certainly flies in the face of all that he promised.
Does it? Have you really looked at that sculpt closely? (I know, I know...who wants to? Unless you're bulimic and need an easier way to purge...) The detailing is actually quite exquisite. If the spindly proportions were correct, and the head not so massive and the face better done and the torso the right size, it would've been a fantastic sculpt.
I'll actually give Tuttle the benefit of the doubt here; what he promised was the original plan and intent. The trouble was, WizKids was using the same old sculptors plus a new crew of less-talented, uncredited ones to put out a greater number of sculpts, and it seems the plan and intent didn't entirely filter down the line. Thus we end up with a highly detailed but flawed Cap that ends up being approved because it's "only" a Common while the SR old-school Avengers get the green light despite being low quality.
(Actually, that makes me wonder if those Avengers were originally intended to be commons like the Teen Titans in Crisis but a change was made after the sculpts were done.)
God is smarter than we are....
Visit Heroclixin'! Or check out my trade thread. Molly Hayes' KO list: HoT Ultron, HoT Thor, SI Iron Man, AV Wonder Man, SI Sentry, LE Diana Prince, R IC Ultron, Pretty Boy, CW Kang, IIM Thunderball, TW Catwoman, OP Red Hulk.
(Actually, that makes me wonder if those Avengers were originally intended to be commons like the Teen Titans in Crisis but a change was made after the sculpts were done.)
Back in the day, I seem to recall that someone from Wizkids mentioned that the various giant characters in Avengers were meant to be SRs but then someone realized it would be too easy to cherry pick the boosters by weight. So the giants got sprinkled through the various rarity levels and other figures were designated as SRs.
Edit: Lack of Communications: The man also kept an insanely tight lid on things. Fans went from knowing what a set list was before the boosters hit the shelves, to getting Extremely limited previews for a set. Many people were upset because they wanted to know what it was they were buying via pre-order.
This last one should be expanded to also include the quality of playtesting going down as Mark Tuttle sought to keep all playtesting in house so no information was leaked before he wanted it leaked.
Mostly it was communications issues. Not that every decision could be PR'ed away, but communicating even the "bad" things helps in mitigating it's effects. He simply didn't communicate in a way that went over well with us players.
Getting the line back to profitability wasn't going to make everyone happy as some of the decisions meant we'd have to buy more stuff (on average), or there'd be less quality in some areas, etc. So there's definitely an effect of him getting our anger at necessary corporate decisions directed at him personally. But some of the business decisions (Avengers dials !) were pretty much designated to be "his fault".
For me, the Hair10 incident really got me from years of having Karl as the RA where my interactions with him went well. We all got the whole story (you all know the Hair isn't shy!) and I judged Mark Tuttle's decision to be a poor one. It was an unknown guy (at the time) hurting someone I personally liked.
That all being said, I chatted with Tuttle in person once months later and he was just fine and dandy - excited about the game, knowing what was going on, looking for ways to make players happy, etc.
I fail to see how anyone can totally succeed in a roll such as his. He has to make money for the company, but he has to make the customers happy, but in order to make money corners might need to be cut, promotions might need to done, etc., which in turn some people will not like. Was the CoG and Starro events excessive? Definitely. Was it a good excitement booster and brought money to the company? Yes. It was almost a necessary evil. Did it leave some players with a bad taste? Yes. But there was such a boom in the amount of people playing the game at that time.
I think it is near impossible to find someone who will completely balance the needs of the $$ coming in with the needs of the customer. I hope the new person making these decisions finds that medium between getting the company money, and keeping players happy.
Privateer Press is a company right now that I feel is doing things right. But already there is "rumbling" of people being upset about the amount of sets being released and the current prize system, which is a good system, but there are some LE's that are hard to get. But at the same time they are doing so much right I almost give them a pass for the "errors."
Let's hope that when clix comes back that it is run really well, and let's also hope that all of us can remember that the company is going to slip up in some areas, but as long as the good outweighs the bad it will be great to have clix back.