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Basically the tech support person decided that because he didn't feel like finding out the answer to the problem I had, that I was to blame. Not sure how I could have mistakenly deleted a day's worth of sent items without having known it but I get tired of dealing with people who can't or refuse to listen.
I wonder how many tickets get closed because people would rather deal with the problem than the tech support person blaming them for something they didn't do.
Last edited by BudPalmer; 11/13/2015 at 13:42..
Catering to the lowest common denominator since Feb 2003.
Basically the tech support person decided that because he didn't feel like finding out the answer to the problem I had, that I was to blame. Not sure how I could have mistakenly deleted a day's worth of sent items without having known it but I get tired of dealing with people who can't or refuse to listen.
I wonder how many tickets get closed because people would rather deal with the problem than the tech support person blaming them for something they didn't do.
You know tech people take a ton of abuse. He could have had a really rough day. Try thinking about it from his point of view. Maybe his day took a wrong turn when he decided to crap in a stall without checking to see if there was toiler paper first and then had to call his coworkers on his cell to be rescued.
Typical end-user response. "I can't believe that I possibly screwed up. Human error isn't possible if I'm involved. Wave your magic wand and fix this since it's your fault and not mine." So Lazy.
Typical end-user response. "I can't believe that I possibly screwed up. Human error isn't possible if I'm involved. Wave your magic wand and fix this since it's your fault and not mine." So Lazy.
To be fair, Bud was well known as an "end user" long before computers were around.