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M0t0r0la implimented a new online "Chat Support Line" and it went live today.
And the Service Portal has several new headlines to "Click here to Chat with a Engineer/Software Specialist/Parts Specialist/Etc..." So I clickd on the Parts Specialist and just chatted. I asked about his life and kids and how he liked the new system. He finally asked what I needed assistance with and I told him nothing, I just wanted to chat.
The dud Narc-ed on me. My boss got a call from his supervisor about abusing the system. I was not abusing, I was just chatting. There was no fine print, it just said to click here to chat.
My boss was not amused... But I expect there to be some verbage changed on the website.
That sounds like a really good deal. Where'd ya find that?
Just happened across it on e-bay. The original listing was for $19.99 + $5.00 shipping. I put the minimum bid on it Tuesday afternoon and no one else ever put another bid down....
I didn't go to Harvard or Yale but I can kick a man in the crotch as well as any other.