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I hate when support staff don't realize their job is to support. Right, Norym?
Especially when the support person takes the time to write out a 4 step plan that covers all the issues they are having, knowing they will not just be able to flip it on.
Below is the note I taped to the lid of the laptop. I added the stuff in parentheses for your clarification. It is pretty simple and should not have taken more than 20 seconds to read it twice.
Step 1 - Turn on projector
Step 2 - Power on laptop, password is Loaner123
Step 3 - Click on "Therapy Presentation" icon on desktop (the only other icon on desktop is the recycle bin)
Step 4 - When presentation is complete, power devices off and call ext 4370 and we will pick it up.
Especially when the support person takes the time to write out a 4 step plan that covers all the issues they are having, knowing they will not just be able to flip it on.
Below is the note I taped to the lid of the laptop. I added the stuff in parentheses for your clarification. It is pretty simple and should not have taken more than 20 seconds to read it twice.
Step 1 - Turn on projector
Step 2 - Power on laptop, password is Loaner123
Step 3 - Click on "Therapy Presentation" icon on desktop (the only other icon on desktop is the recycle bin)
Step 4 - When presentation is complete, power devices off and call ext 4370 and we will pick it up.
Thanks,
Myron
Do they know your name is really Myron? Maybe they thought you were making a joke!
Catering to the lowest common denominator since Feb 2003.
There's a lady where I work who is apparently convinced that my name is Ron.
It's hilarious, actually. I just respond to it now, but inevitably someone corrects her. She gets incredibly embarrassed and furious with me that I didn't correct here. Then a week later she's back to calling me Ron.
There's a lady where I work who is apparently convinced that my name is Ron.
It's hilarious, actually. I just respond to it now, but inevitably someone corrects her. She gets incredibly embarrassed and furious with me that I didn't correct here. Then a week later she's back to calling me Ron.
Sounds like you got that job in the retirement home!
Catering to the lowest common denominator since Feb 2003.