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When hosting a sealed event, what should i do if a player opens his booster pack, and a figure in it is either
A.) Missing or has an incorrect sculpt?
B.) The top of the figures base is incorrect or another figures?
C.) The dial its self is incorrect or another figures?
The rules for WizKids official tournaments have this to say:
Quote
Sealed Packs: At the start of a HeroClix sealed event, players will receive two sealed HeroClix booster packs. When instructed by the event staff, all players will open their packs and confirm the contents. A player may request a replacement pack if one or more figures in the pack is in an unplayable state. This includes but is not limited to: dial/dial sticker missing; dial sticker does not match the figure (this can be confirmed by comparing the collector number on the top of dial and the collector number printed on the dial sticker). If a figure’s sculpt is physically broken (i.e. missing a head/arm etc. or missing the sculpt entirely) it is still considered in a playable state. A figure being considered in a “playable state” is at the discretion of the event staff. A player must return all contents of the pack to receive a replacement pack. Replacement packs are only available as supplies last.
Certainly the player may not use the figure in a case where the dial and base do not match. However, the player does not have to request a replacement if, for whatever reason, they want to play with only the playable figures they received.
All of that said, these are rules for WizKids official events. You and your local store may decide otherwise.
Right I was looking to maybe get some advice on how other local venues would handle this situation. Probably should have put this thread else where. My mistake.