My Bane sculpt's Batman is missing his head! He did too good of a job.

Does anyone out here in the realms know the process about replacement & could guide me how to go about it?

Thx

Yikes.

Step one, I’d say, is to contact the seller. If you got this from T&T or similar, have them replace it.

If not there, then maybe WK.

I would e-mail here...

[email protected]

Name, address, phone #, e-mail, picture of receipt of purchase and explain what happened.

thank you both!

Wow Bane got really rough broke his back and then took his head off.

Normally, through here, but it's for product within 90 days of release:

https://win.wizkids.com/replacements/rs_index.php

Actually, it says, "Replacements may only be requested within the first 90 days of your purchase." If you kept your receipt, you'll have the required proof that it's within 90 days of purchase.

Honestly, it's kinda crazy to me that that could happen in an Iconix set. I'd feel like Quality Control should be extra on point for those, like that's a huge part of the draw of the concept, is that the sculpts would be leagues above what you see in a mainline set.

Huh. I wonder if they changed it. They definitely rotate sets out of there.

I had this as well. I contacted wizkids back at the end of September… don’t think it was replaced until sometime in January.

The good news is I now have 2 (1 with head, and 1 without). I am going to have someone mod the headless one to have a bunch of neck gore and blood pouring out of the neck hole.