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Your experience may have been negative, but the one (and only) time things advanced to the point where I had to file mail fraud charges and contact the local police, not only did they go out and talk to the individual, the detective I spoke with provided me with his own number/extension so I did not have to get bounced around a switch board every time I called for an update.
Eventually the trade was resolved to my statisfaction and I fully credit the police involvement for that successful resolution.
In other words, like most everything in life, your experience might vary. Doesn't mean the attempt shouldn't be made, though. After all, by that point what do you have to lose?
I'll give you rep for posting a story with a happy ending. 99.9% of the time it doesn't work out. But I'm very glad to hear that 0.1% of the time it does work out well though. So I guess I take back the "waste of time" comment.