I ran my first tourney yesterday, and it was my first time dealing with the MANTIS software.

I had thought that the VS tourneys were round robin type tourneys, but the MANTIS software dropped players on round 3. I don't remember reading where players got dropped after a certain number of rounds, but I may be overlooking that in the rules. I improvised and paired up whoever wasn't set to play each other according to MANTIS, and everyone got to play all the rounds of the tourney instead of having to sit out(which I personally hate), excepting Byes, of course.

Is there somewhere to ask more questions about MANTIS as they arise, or a forum or person to email?

You can ask them here and I can try to answer them. I am not sure about who to contact about any official support.

Are you sure that while entering in the results you did not accidently drop some of the players? I have run several tournaments and have never had players get dropped by the system without me dropping them.

Also, if you clicked on the playoff pairings or whatever it is labeled, it would have dropped all the players not in the playoff.

Lastly, I always runn swiss tournaments, I'm not sure if hte software directly supports round robin tournaments.

Doh, you know what, I do remember seeing a Playoff button.

I thought that is what finalized the entry for the round, I never even thought about that.

OK, I'll check that, I need to report the tourney tonight so the results go through.

[edit: I didn't find out until after I got home how to actually report the tourney. :o ]

Yeah, then that is probably what happen.

I have a question, too. What happens when two or more players match wins, T1, T2, and T3 are all the same. This happened to me at the Orlando PCQ this past weekend. After the cut, I was 8th, and I wanted to see how much I squeaked in by. I was surprised to see that I had the exact same record as 7th place. I'm just curious as to how the software decides who gets what place. I'm also very glad that is didn't happen between 8th and 9th place.

I believe that after the 3 tiebreakers, it lists you in order that you were entered in the tournament. If this happened to me at a tournament, and the distinction between the two places mattered, I would do 1 of 2 things:

a) if I had time, I would have the two players play one game
b) if no time, I would flip a coin

Luckilly, this situation is pretty rare.