Question:

I recently ordered some cards from Shufle and Cut (my first time doing so). ~$40 order, with insurance. They should have been here a week ago (was a "3 business day" order), and they haven't arrived yet.

Is there anything I can do given that I purchased insurance?

If so, at what point of them not arriving do I do anything?

If that point arrives, what do I do?

Why don't you give them a phone call, I've always found everyone I've ever dealt with there to be friendly and proffesional. I'm certain they will attempt to satisfy you.

Do they have tracking with their orders? If so, check that. If not, call them and/or send them an e-mail.

American maid hit the nail on the head.

Contact them before you do anything. Preferably even before you post looking for help. If given the opportunity to right a potential wrong, most stores will bend over backward.

(also, why are you buying from s&c?)

S&C always deliver; the two times I ordered from them (granted, it's been over a year) it did take a bit longer than you might be used to. Still, one week is no time to panic, they will get your stuff to you.

They came. :grin:

Also came with two free random rares, a Wolverine (FF) and a Juggernaut (Unaff.).

The one time I ordered from them, I remember they threw in a foil Latverian Embassy (mind you the card was pretty popular at the time).

Wolverine, FF and Juggernaut? Well, I guess free is free. :p